Support & resources
Find answers, reach our team, and learn how account-based support works at Lumyrix Markets.
Send a message—no account required. Best for general enquiries, partnerships, and pre-sales questions.
Guides and education to help you get started with the platform and markets.
Market commentary and research tools available on the public site.
Signed-in customers can open and track support tickets from the Help area after logging in.
Platform status
Core trading and account services are operational. Scheduled maintenance, if any, is announced by email and in-product notices. For urgent issues affecting your account, use Contact or sign in and open a ticket from Help.
Regulatory and licensing disclosures are available on the Licenses & Agreements page. Privacy practices are described in our Privacy Policy.